Tel: 01933 311980 
Business Development Consultancy, Sales Training & Sales Mentoring 
Centrally located in Northamptonshire, we are able to serve clients from across the UK 
Sales Training Northamptonshire
delivering sales  
Business Development Consultancy Northamptonshire
expert insight  
& guidance 
Exhibition Support Services Northamptonshire
external resource 

 Telemarketing Training  

With over 20 years of sales management experience, including several years managing a telemarketing agency, Simon boasts an exceptional track record in all aspects of telemarketing. Simon provides telemarketing training that delivers real results, based on real world experience. 
The Telemarketing Training workshop covers the key steps in the telemarketing process, from planning the campaign and pre-call preparation, to navigating past gatekeepers, engaging the decision-maker and arranging qualified sales meetings. 
This workshop can be delivered as a group session or as a series of 1-2-1 mentoring sessions. The content can be tailored to meet the specific training objectives and experience of the delegates. 
Telesales Northamptonshire

Tutorials, group discussion and role-play will present and reinforce the most important skills, including: 

Planning a campaign 
Overcoming call reluctance 
Building rapport 
What not to say! 
The buying centre 
To script or not to script 
Pre-call preparation 
Gatekeepers – friend or foe? 
Opening the call 
Questions and conversation starters 
Qualification criteria 
Intercepting and handling objections 
“Since attending Simon’s telemarketing training course our qualified appointment rate has increased by over 400%! Simon’s courses are practical, fun and full of real world experience and advice” 
George Hoar - Sales Manager, Bonasystems,  
Hemel Hempstead 
Don’t be scared of picking up the phone, be scared of your competitor doing it before you.