Sound professional and remove barriers to communication by learning the phonetic alphabet. This is much better than getting caught out on the phone and ending up using any of these examples… 

 

G as in Gnat 

E as in Eye 

T as in Tsunami 

K as in Knight 

W as in Write 

P as in Pheasant 

 

#telemarketingtraining 

Northamptonshire based Business Development Expert, Simon White, shares his top 10 tips for telemarketing success. 

 

1. Set clear objectives – Are you looking to generate a qualified face to face appointment or make a sale? Who do you want to speak to/meet with? Make sure you set yourself a clear objective. 

 

2. Do your pre-call research – Use social media to research who you need to speak to and gain background information prior to picking up the phone. 

Spending time diagnosing the real problem is the key to creating sales training that produces lasting results. 

 

If you go to the doctor complaining of headaches, the doctor could treat the symptom by prescribing a painkiller. However, this may only mask the cause of the pain which could be something far more serious. A good sales trainer, like a good doctor, will take time to diagnose the underlying problem rather than rushing in with a quick fix.