Tel: 01933 311980 
 
Sales Trainer and Business Development Coach 
Ask about booking a FREE 'Maximise Your Sales' coaching taster session! 
Sales Training Northamptonshire
delivering sales  
improvement 
Business Development Consultancy Northamptonshire
expert insight  
& guidance 
Exhibition Support Services Northamptonshire
experienced  
external resource 

 Telemarketing / Telesales Training  

With over 20 years of sales management experience, including several years managing a telemarketing agency, Simon boasts an exceptional track record in all aspects of telesales and telemarketing. Simon provides training that delivers real results, based on real-world experience. 
 
The Telesales Training workshop covers the key steps in the telemarketing process, from planning the campaign and pre-call preparation, to navigating past gatekeepers, engaging the decision-maker and arranging qualified sales meetings / selling over the phone. 
 
This workshop can be delivered as a group session or as a series of 1-2-1 coaching sessions. The content can be tailored to meet the specific training objectives and experience of the delegates. 
Telesales Northamptonshire

Tutorials, group discussion and role-play will present and reinforce the most important skills, including: 

Planning a campaign 
Overcoming call reluctance 
Building rapport quickly 
What not to say! 
To script or not to script 
Pre-call preparation 
Gatekeepers – the 3-step process that works! 
Opening the call - delivering value  
Questions and conversation starters 
Qualifying opportunities 
Intercepting and handling objections 
Closing naturally without sounding 'salesy' 
“Since attending Simon’s telemarketing training course our qualified appointment rate has increased by over 400%! Simon’s courses are practical, fun and full of real world experience and advice” 
 
George Hoar - Sales Manager, Bonasystems,  
Hemel Hempstead 
Don’t be scared of picking up the phone, be scared of your competitor doing it before you. 
 
READY TO TALK? 
Call Simon on 01933 311980 or email results@sw-bd.co.uk 
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