Telephone Prospecting - Telesales Training & Inside Sales Training
Turning cold calls into hot leads
With over 27 years of sales management experience, including managing an outbound telemarketing agency for several years, I have built an exceptional track record in all aspects of telesales, telemarketing, and inside sales. My training is grounded in real-world experience, delivering tangible results.
In this workshop, I cover the key steps in the telephone prospecting process, from planning the campaign and pre-call preparation to navigating past gatekeepers, engaging the decision-maker, and arranging qualified sales meetings or selling over the phone.
The content can be customised to meet the specific training objectives and experience levels of your team.
Tutorials, group discussion and role-play will present and reinforce the most important skills, including:
Planning a campaign
Overcoming call reluctance
Building rapport quickly
What not to say!
How to structure a call
Pre-call preparation
Gatekeepers – the 4-step process that works!
Opening the call - delivering value
Questions and conversation starters
Qualifying opportunities
Intercepting and handling objections
Closing naturally without sounding 'salesy'
“Since attending Simon’s telemarketing training course our qualified appointment rate has increased by over 400%! Simon’s courses are practical, fun and full of real world experience and advice”
George Hoar - Sales Manager, Bonasystems,
Hemel Hempstead
“Don't be scared of picking up the
phone, be scared of your
competitors doing it before you”
Author - Anon
READY TO TALK?
Call Simon on 01933 311980 or email results@sw-bd.co.uk