Tel: 01933 311980 
Outsourced Sales Director, Sales Trainer and Coach 
Developing Sales Teams | Unlocking Sales Potential 
Sales Training Northamptonshire
delivering sales  
Business Development Consultancy Northamptonshire
expert insight  
& guidance 
Exhibition Support Services Northamptonshire
external resource 

 Telesales Training & Inside Sales Training  

With over 26 years of sales management experience, including several years managing a telemarketing agency, Simon boasts an exceptional track record in all aspects of telesales, telemarketing and inside sales. Simon provides training that delivers real results, based on real-world experience. 
This workshop covers the key steps in the telemarketing process, from planning the campaign and pre-call preparation, to navigating past gatekeepers, engaging the decision-maker and arranging qualified sales meetings / selling over the phone. 
This workshop can be delivered as a group session or as a series of 1-2-1 coaching sessions. The content can be tailored to meet the specific training objectives and experience of the delegates. 
Telesales Northamptonshire

Tutorials, group discussion and role-play will present and reinforce the most important skills, including: 

Planning a campaign 
Overcoming call reluctance 
Building rapport quickly 
What not to say! 
To script or not to script 
Pre-call preparation 
Gatekeepers – the 3-step process that works! 
Opening the call - delivering value  
Questions and conversation starters 
Qualifying opportunities 
Intercepting and handling objections 
Closing naturally without sounding 'salesy' 
“Since attending Simon’s telemarketing training course our qualified appointment rate has increased by over 400%! Simon’s courses are practical, fun and full of real world experience and advice” 
George Hoar - Sales Manager, Bonasystems,  
Hemel Hempstead 
Don't be scared of picking up the  
phone, be scared of your  
competitors doing it before you  
Author - Anon 
Call Simon on 01933 311980 or email 
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