Tel: 01933 311980 
Email: results@sw-bd.co.uk 
Outsourced Sales Director, Sales Trainer and Coach 
Developing Sales Teams | Unlocking Sales Potential 
Sales Training Northamptonshire
delivering sales  
improvement 
Business Development Consultancy Northamptonshire
expert insight  
& guidance 
Exhibition Support Services Northamptonshire
experienced  
external resource 

 Telesales Training & Inside Sales Training  

Turning cold calls into hot leads 
 
With over 27 years of sales management experience, including managing an outbound telemarketing agency for several years, I have built an exceptional track record in all aspects of telesales, telemarketing, and inside sales. My training is grounded in real-world experience, delivering tangible results. 
 
In this workshop, I cover the key steps in the telephone prospecting process, from planning the campaign and pre-call preparation to navigating past gatekeepers, engaging the decision-maker, and arranging qualified sales meetings or selling over the phone. 
 
The content can be customised to meet the specific training objectives and experience levels of your team. 
 
Telesales Northamptonshire

Tutorials, group discussion and role-play will present and reinforce the most important skills, including: 

Planning a campaign 
Overcoming call reluctance 
Building rapport quickly 
What not to say! 
How to structure a call 
Pre-call preparation 
Gatekeepers – the 4-step process that works! 
Opening the call - delivering value  
Questions and conversation starters 
Qualifying opportunities 
Intercepting and handling objections 
Closing naturally without sounding 'salesy' 
“Since attending Simon’s telemarketing training course our qualified appointment rate has increased by over 400%! Simon’s courses are practical, fun and full of real world experience and advice” 
George Hoar - Sales Manager, Bonasystems,  
Hemel Hempstead 
Don't be scared of picking up the  
phone, be scared of your  
competitors doing it before you  
Author - Anon 
READY TO TALK? 
Call Simon on 01933 311980 or email results@sw-bd.co.uk 
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